If you purchased a Storii subscription or Gift box as a gift for someone and they do not want to participate, you can get a refund if you are still within 14 days of your purchase date. If you purchased a Storii Gift Box it must be unopened and unactivated in order to return it for a refund.

Please contact Storii Support by emailing team@storii.com or use the Live Chat option on our website/your account. In your message, please include your name, email address, order number (if available) and the name of the person you purchased the gift for where appropriate.

If you purchased a Storii Gift Box, you will need to return the gift box to:

Storii

210 S Ellsworth Ave, # 317

San Mateo, CA,

94401

Once we receive the gift box, you will be notified and we'll process your refund. Let us know if you have any questions.