How Storii Works
Getting Started
How to Activate a Storii Account
This document provides step-by-step instructions on how to activate your Storii account using different methods, including by phone and online. Follow...
Storii - Activation Instructions (USA)
Activation Instructions - ONLINE 1 - Visit storii.com/start from any computer or smartphone with an internet connection. 2 - When prompted, choose w...
How to Login to Storii
Storii does not require a smartphone or access to the internet in order to receive Storii phone calls. However, you do need internet access to view a ...
How to Add Connections to a Storii Profile
As a Connection on someone’s Storii profile, you have the ability to: Receive text or email updates anytime a life story question is answered View and...
How to Customize a Life Story Question
Login to Storii Click on the profile of the person you want to add a question for Click on the category you want to add to Click on the subcategory yo...
How to Change Storii Call Times
It's easy to change the days and times you or your loved one receives Life Story calls. Login to Storii Click on the profile of the person you want to...
How to Receive Storii Notifications
This article provides an overview of the automatic notification features available to Storii users, including upcoming questions and connection notifi...
Calling in to Answer a Life Story Question
Subscribers can call Storii directly to share their memories and stories over the phone when it's convenient. Call back the number Storii uses to call...
How to purchase Storii as a Gift
There are multiple ways to purchase Storii: Purchase our Physical Gift Box (12 Months of Calls) Purchase a Digital Gift Card/Voucher Purchase a Monthl...
Questions & Downloads
Adding to the Upcoming Questions List
Login to Storii Click on the profile of the person recording their life story Click on the Upcoming Questions button Here, you'll see a list of questi...
How to Manage a Call That Was Cut Off
This document provides an overview of how Storii users can effectively record their stories, manage their responses, and handle situations where their...
How to Print a Life Story
In addition to downloading a life story audiobook , Storii allows you to download and print a nicely formatted PDF or a CSV of your life story. You c...
How to Share a Response to a Life Story Question
Login to Storii Open an answered question Click the Share button Enter an email address (one at a time) and click Share Generate to copy + paste a...
How to Download a Life Story Audiobook
Log into your Storii account Click on the Storyteller's profile Click on the Export button (right-hand side) Click the 'Select all' text or choose...
How to Re-Record an Answer
Did you make a mistake recording an answer and want to start over? This article is for you! This step-by-step guide on how to delete existing recordi...
How to Edit a Transcription
Login to Storii Click on the storyteller's profile (or click on the question in your Recent Updates feed if you see it) Find the answered question by ...
FAQs
Do Storii calls come from a consistent phone number?
Yes! Storii calls always come from the same local phone number, so if you implement any call blocking, it is recommended that you add your local Stor...
Do users get to know questions in advance of getting calls?
Yes, smartphone users will receive notifications on a weekly basis regarding their upcoming questions. Every Sunday, users will receive a text message...
How much time do I have to answer questions?
Every Sunday, Storii users receive text messages (if using a mobile device) containing their upcoming questions. This advance notice allows users to r...
What kind of questions does Storii ask?
Storii provides a curated database of over 1,000 thoughtfully crafted life story questions. Below is a small sample of the questions Storii will ask. ...
Does Storii send me a book?
At Storii, we prioritize the preservation of memories through innovative formats and services. While we do not offer hardcover books, we provide vario...
Do you need a landline phone to use Storii?
No! Storii will work on any phone with an active phone number, including smartphones and landlines. We often refer to landlines as we want to emphasi...
Do gift boxes include instructions on how to get started?
Yes! Each gift box includes simple instructions explaining how to set up Storii calls. (Either from a landline phone or a smartphone - no internet req...
If I add my own audio recording, will it be transcribed?
It is possible to upload your own additional audio files to any life story question. When you are answering a life story question, there is a menu at ...
I want to send a Storii Gift Box, but I already purchased a subscription. Can I change this?
Use our website's Live Support Chat or email team@storii.com and explain the nature of your request. Our team can delete your account and refund your ...
Are there any additional fees for a Storii Gift Box Purchase?
No additional fees! The Storii Gift Box includes 12 months of service (3 weekly calls + unlimited call-ins) and free, lifelong access to your recorded...